Daytech Customer Story: Angie Williams
Angie Williams knows firsthand the uneasy balance between medical reassurance and lingering fear. Although her pacemaker has prevented further fainting spells, she still occasionally feels unsteady on her feet. Before receiving it, she practiced moving about regularly—an effort meant to help, but which ultimately eroded her confidence. Now, even without an actual fall, she lives with the anticipation of one. That sense of vulnerability is precisely why this device caught her attention.
First Impressions & Unboxing
The SOS button arrives in a compact, well-protected box, housing just four essential components: the button itself, a pre-installed detachable lanyard, a USB charging cable, and a concise instruction manual. The device comes partially charged straight out of the box, allowing for quick setup without delay. Everything feels purposefully minimal, with no excess packaging or unnecessary extras—just the tools you need to get started.
Effortless Setup Process
To operate the button, a companion app—either Tuya Smart or Smart Life—must be installed on a phone or tablet. The manual includes a convenient QR code for direct download access. Angie, already a Tuya Smart user for her lighting system, skipped this step and moved directly to device pairing.
After logging in or creating a free account, the process is straightforward: ensure Bluetooth is active, press and hold the red Call button for 10 seconds, and wait for the green light to flash. At this stage, the app will detect the SOS button, prompting you to connect it to your home’s Wi-Fi network. Important to note—this device only supports the 2.4GHz frequency, so temporary adjustments to the router may be necessary.
Finalizing the Connection
Once network credentials are entered, enabling phone notifications is crucial. This step ensures alerts come through both audibly and visually. Successful pairing is confirmed when a distinct, high-volume siren plays on the phone—an unmistakable sound that demands attention. Stopping the siren is as simple as tapping the on-screen notification.
iPhone-Specific Considerations
For Apple users, a vital configuration step involves allowing the app to override Focus mode or Do Not Disturb settings. Without this permission, notifications will still be sent but may remain unseen or unheard—undermining the device’s purpose in emergencies.
Daily Use & Charging
In practice, activating the SOS button prompts a siren within approximately 10 seconds, a slight delay that still falls within an acceptable safety response window. The button is rechargeable via the included cable, and it can send low-battery alerts to your phone to prevent downtime. Charging is simple—just connect to a standard phone or tablet charger.
Value & Conclusion
At £23.99, the SOS button offers notable value, particularly as it requires no subscription fees. This one-time investment grants ongoing peace of mind, providing a direct, reliable link between the user and their caregiver or loved one. For individuals like Angie, the device represents more than technology—it’s a quiet reassurance that help is never far away.
