Return and Customer Support Policy

At Daytech, we value your shopping experience and are committed to your satisfaction. If you require any assistance, please do not hesitate to reach out to us. Our dedicated team is here to help, and we aim to respond to your inquiries within 24 hours.

Return Policy

We understand that sometimes you may need to return an item, and we want to make the process as simple and convenient as possible. Therefore, we have established a 30-day return policy, providing you with a hassle-free solution.

Eligibility Criteria for Returns

To be eligible for a return, please ensure that your item meets the following criteria:

• The item must be in the same condition as when you received it, unworn or unused.
• It should include all original tags and labels.
• The item must be in its original packaging.
• You will need to provide the receipt or proof of purchase.

Initiating a Return

Starting a return is straightforward:

1. Contact Us: To begin the return process, please contact us at daytech02@daytech-group.com. Our customer support team will guide you through the necessary steps.

2. Acceptance Confirmation: Once your return request is accepted, we will send you a return shipping label. Additionally, we will provide you with detailed instructions on how and where to send your package.

3. Important: Please remember that items sent back to us without prior return authorization will not be accepted. To avoid any issues, please follow the instructions provided.

Contact Us for Questions

If you have any questions or concerns regarding your return, please do not hesitate to reach out to us at daytech02@daytech-group.com. Our team is here to assist you throughout the process.

Returnable Items

You can return eligible items within 30 days from the date of receipt of your shipment. These items must meet the following criteria:

• They are in their original condition.
• They are in the original packaging.
• Returns made without a valid receipt or proof of purchase may be refused.

We are dedicated to ensuring your satisfaction with every purchase at Daytech. If you require further clarification or have any additional questions about our return policy, please do not hesitate to contact our customer support team. Your happiness is our top priority, and we are here to assist you in any way we can.